Teen Extreme Youth Camp

Group FAQs



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Registration

How do I register my group?

Create a group account by going to the Register drop-down and selecting “Group.” The system will walk you through the process of creating the group account. At the end of the process, you will need to select a payment option for your group’s registration fees. You may select to have the parents pay at the time they submit their camper’s registration or to have the church pay the registration. If you decide to have the church pay the registration fees, the system will prompt you to provide credit card information and create a passcode. This passcode will need to be given to any campers and sponsors in your group whose registration fee is being paid by the church. As these participants register, they will need to enter the passcode at the end of the registration process in order to have the church card charged.

After the group account is created, each camper and sponsor must register individually with their own accounts by selecting either “Camper” or “Sponsor” from the Register drop-down. The campers and sponsors will need to select your church from the drop-down list after indicating they are attending with a group.

If I complete the group registration online, does that reserve a spot for my whole group, even though I haven’t filled out all the registration forms yet?

No, participants must register individually and pay the registration fee to reserve their spot.

How can our church pay the registration fees for our campers and sponsors?

When creating your church’s group account, you may select the option to have the church pay the registration fees. In this case, you will be prompted to provide credit card information and create a passcode. This passcode will need to be given to any campers and sponsors in your group whose registration fees are being paid for by the church. As these participants register, they will need to enter the passcode at the end of the registration process in order to have the church card charged.

How do I make payments online?

Log in to your group’s account under the “My Account” tab on the website. You’ll see how much your group owes and be able to make credit card payments on that page.

How do I cancel a camper’s registration?

If the camper registered online, the person who submitted the registration can log in to the account and cancel the registration. You may also call the Reservation Office (850) 969-1555 to cancel any registrations.

If my camper cancels, can we be refunded?

Yes. We will refund all but the registration fee through the method it was paid. The registration fee is nonrefundable and nontransferable. No refunds are available if a participant attends any part of a week.

What weeks are still available?

Visit the Speakers page to see which weeks of camp are available.

If a week of camp is full, is there a waiting list?

Yes, once a week is full you may register to be placed on the waiting list, with your registration fee on hold. If an opening becomes available, we will contact you to verify your reservation and to process your payment. (Your card will not be charged until after we have contacted you.)

My youth group is small; do I need to send sponsors with them?

Although sponsors are not required, we do recommend that at least one sponsor attend with your group because they help the teens stay on track with activities, games, and services throughout the week. We’ve found that the best sponsor-to-camper ratio is 1:6, and depending on the size of your group, sponsors may be able to attend for free! Visit the Cost and Offers page for more information.

How many registrations are required to be considered a “group”?

At least three campers must register under a group account to receive the group pricing.

Rooming

How can I make sure my group rooms together?

Church groups always room together, and campers from different church groups never room together unless requested by both churches. Campers may request roommates on their camp registration form. A leader from your church group may also request that certain campers room together by submitting a group Rooming Request. Rooming requests must be turned in by 8 a.m. the Tuesday prior to camp.

How many people can be roomed together?

Up to 5 people stay in each room. If more than 4 campers request to room together, we try to place them in rooms next to each other as availability allows.

My group has many younger campers. How will they be roomed?

Campers are normally roomed by roommate request or by age. Campers who are not in high school are roomed with or near a sponsor.

General

What if my campers leave something at camp?

We collect and store lost items during and after camp and hold lost items for two weeks after camp. Give us a call if something is left behind, and we’ll try to find it for you.

When should we arrive?

Camp check-in starts at 12:30 p.m. on Monday and is available until 2:30 p.m. While the sponsor gets the group checked in, the campers can get acquainted with the camp during a brief orientation video, and then settle into the residence halls, visit with friends, and get to know other campers.

Are groups able to arrive a day or two early or stay a day or two late?

No. Unfortunately, on-campus accommodations are unavailable outside of camp dates.

Is there an informational flyer or brochure about Teen Extreme that I can hand out to my youth group?

Yes, you may print a PDF of the camp brochure. You may also e-mail Reservations@TeenExtremeCamp.com to have the PDF e-mailed to you or to request physical copies be mailed to the address you provide.

What kind of supervision is provided during the week?

Teen Extreme takes place on an enclosed campus that is staffed with a security team and sheriff department presence. Our camp leaders supervise and interact with campers at every game, activity, meal, and service. They also stay in the residence halls and are available to meet campers’ needs 24 hours a day during the camp week.

Are campers checked on to make sure they’re in the residence halls every night?

Yes. After campers return to their residence halls at the end of the day, camp leaders check each room to make sure every camper is accounted for.

Medical

Do all campers need to fill out a Medical Release form?

A Medical Release form must be submitted for all campers if any of the following conditions apply:

  • The camper has a medical, emotional, behavioral, or physical condition.
  • The camper has severe food or environmental allergies which may require the use of an Epi-pen.
  • The camper will be bringing any routine or as-needed prescriptions, over-the-counter medications, vitamins/supplements, or essential oils that you would like the camp nurse to keep and/or administer.
  • The camper will be bringing an Epi-pen.

Do you have accommodations for campers with food allergies?

We offer a variety of food options, including gluten-free selections; however, we cannot guarantee that there is no cross-contamination. Campers may bring their own food along with a cooler for items that might require refrigeration. Ice machines are located in each residence hall.

What kind of medical help is available at Teen Extreme?

There is a camp nurse available 24 hours a day during the camp week.

Are campers required to turn in medications?

No. Medications only need to be turned in if the parent/legal guardian would like the camp nurse to keep and/or administer the medication to the camper.

Where do I send the Medical Release form?

You may e-mail, fax, or mail the completed Medical Release form to our office.

Email
reservations@teenextremecamp.com
Fax
877-828-1798 or 850-479-6576
Mail
Teen Extreme
P.O. Box 18500
Pensacola, FL 32523

Is there a deadline to send in the Medical Release form?

As soon as possible! The camper’s registration form and payment will not be processed until the Medical Release form is received and reviewed to determine if reasonable accommodation can be provided for your camper. Campers who arrive at check-in without a completed Medical Release form will not be able to participate in camp activities until the completed form is received.

My camper has allergies but does not carry or use an Epi-pen. Is a Medical Release form still required?

No. The Medical Release form is only required if your camper is bringing an Epi-pen.

What if my camper wants to keep the Epi-pen to self-administer it? Is a Medical Release form still required?

Yes. Although your camper may keep the Epi-pen and not turn it in to the camp nurse, a Medical Release form must be completed and submitted in order for your camper to participate.

What are some examples of “medical/emotional/behavioral/physical conditions”?

These conditions include ADHD, ADD, asthma, ODD, autism/Asperger’s, diabetes, seizures, anxiety/depression, etc. However, this list is not all-inclusive.

What if my camper has a condition but has never seen a doctor for it or has not seen one recently?

If your child’s condition is a current problem and/or something that will affect behavior or participation in camp, a Medical Release form must be completed and sent in.

My camper’s medications need to be refrigerated; is there a place to store them?

There are ice machines in each residence hall, and the camper is welcome to bring a cooler and keep it filled with ice to refrigerate the medications. If the medication needs to be kept by our camp nurse, a Medical Release form will need to be filled out and turned in before the start of camp.

My camper needs a Medical Release form in order to attend camp but does not have a doctor. What can we do?

The Medical Release form can be filled out by a licensed healthcare professional at a walk-in clinic or Urgent Care facility.

Do you have handicap accessible accommodations? Do you provide wheelchairs?

Although camp-provided wheelchairs are not available, campers are welcome to bring their own. Please note on your Room Request form that your group needs first-floor or elevator-accessible rooms.